TECTONIC DESIGN BUILD, LLC
Terms of Service
Effective Date: May 21, 2026
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Tectonic Design Build, LLC through our website at https://www.tectonicbuilds.com/ or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to hello@tectonicbuilds.com or call 720.466.5495 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://www.tectonicbuilds.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website is owned and operated by Tectonic Design Build, LLC. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Tectonic Design Build, LLC.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on use of the Site from time to time, in which case we will post the revised Terms of Service on this website with an updated effective date. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified. For material changes, we will provide at least 30 days advance notice via email or a prominent notice on our website where practicable.
Intellectual Property Rights
Our Limited License to You
This Site and all the materials available on the Site are the property of Tectonic Design Build, LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.
You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.
Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your License to Us
By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, non-exclusive, worldwide license to use, modify, transmit, and distribute such material solely for the purpose of operating, promoting, and improving our services. This license does not grant us the right to sell your content to third parties.
Disclaimers
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.
The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree at all times to indemnify and hold harmless Tectonic Design Build, LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.
Online Commerce
Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.
Your participation in any dealings with third-party vendors is solely between you and the third party. Tectonic Design Build, LLC shall not be responsible for any loss or damage incurred as a result of such dealings.
Registration & Passwords
To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
If you suspect unauthorized use of your account, notify us immediately at hello@tectonicbuilds.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.
Termination
We reserve the right to terminate or suspend your access to the Site, with or without prior notice, if we reasonably determine that you have:
• Violated these Terms of Service
• Engaged in fraudulent, abusive, or unlawful conduct
• Harassed or threatened other users or our staff
• Attempted to circumvent the security of the Site
Upon termination, you must cease all use of the Site and any content obtained from it. Termination does not limit any other remedies available to us at law or in equity. Where practicable and not legally prohibited, we will provide you with a brief explanation of the reason for termination.
Limitation of Liability
To the fullest extent permitted by Colorado law, Tectonic Design Build, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the six (6) months preceding the claim.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded by applicable Colorado law.
Governing Law & Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved as follows:
Informal Resolution
Before initiating any formal dispute resolution, you agree to contact us at hello@tectonicbuilds.com and provide a written description of the dispute, the relief sought, and your contact information. The parties will attempt to resolve the dispute informally for a period of 30 days from the date of notice.
Binding Arbitration
If informal resolution fails, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. Arbitration shall be conducted in Denver, Colorado, or remotely by mutual agreement. The arbitrator shall apply Colorado law. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction in the State of Colorado.
Exceptions to Arbitration
Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in Denver, Colorado to prevent irreparable harm pending arbitration. Claims that may be brought in small claims court are also exempt from arbitration.
Class Action Waiver
You agree that any arbitration or court proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. If a court determines that this class action waiver is unenforceable, then the arbitration agreement shall be void as to that dispute and the parties may proceed in court.
Colorado Consumer Protection
Nothing in these Terms of Service waives any rights you may have under the Colorado Consumer Protection Act (C.R.S. § 6-1-101 et seq.) or any other applicable Colorado or federal consumer protection law. These Terms are subject to any mandatory consumer protections that cannot be waived by contract under Colorado law.
Changes to Terms of Service
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date. For material changes, we will provide advance notice as described in the General Terms section above. Continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Terms.
Contact Us
For any questions regarding these Terms of Service, please contact us at:
Company: Tectonic Design Build, LLC
Phone: 720.466.5495
Email: hello@tectonicbuilds.com
Website: https://www.tectonicbuilds.com/